— Train With The Best

FAQ's

Frequently Asked Questions

Often we receive the same questions by potential trainees. What we’ve done is compile a list of the main questions we get.

Please take a look through and if you have any further questions, please don’t hesitate to contact us.

Entry Requirements for SLED Security Courses

As stipulated by SLED NSW, candidates must:

 

  • Be at least 18 years old to apply for security license with SLED.
  • Be a Permanent Resident or Australian Citizen or have work rights to apply for a security license with SLED.
  • Provide 100 Points of Approved Organisation Student Evidence of Identity at enrolment. Click to check (SLED Approved Identification requirements).
  • Read (Fact Sheet 6), Am I Eligible for a NSW Security Licence.
  • Sign SLED Acknowledgement of Fact Sheet 6 at enrolment (Form P1016).
  • A statement of attainment or qualification / supporting transcript recording HLTAID003 Provide First Aid MUST be completed or provided by learner prior to join CPP20218 Certificate II in Security Operations.
  • Meet prescribed Language, Literacy and Numeracy requirements as per SLED requirements, prior to commencing training. You must attend in person with required identification in order to complete the LLN testing, complete registration, read and sign Fact Sheet 6 and declaration from NSW Police Force. This must be done before the course commences. You will not be enrolled unless LLN test & registration has been completed prior to the first day of training. If you book and paid for a course via our website, you are still required to attend  prior to your course for skills testing. If you do not attain the required skills level prior to the course and have paid upfront, you will be refunded in full.
  • Have a strong command of the English language, as good written as well as verbal communication are key components of the course.
  • Have your USI ready prior to course attendance from the USI website. To create USI number, please visit here 

 

Proof of Identity - 100 point check

A minimum of 100 points of identification has to be provided with application to all courses.

 

70 Point Documents

 

These documents are assigned 70 points per document. These documents are called primary documents.

 

  • Birth Certificate
  • Current Australian Passport
  • Australian Citizenship Certificate
  • Current Foreign Passport
  • Birth Card issued by a State registry of births, deaths and marriages, such as the NSW Registry of Birth Deaths and Marriages.

 

40 Point Documents

 

These documents are assigned 40 points per document. These documents are called primary documents.

 

  • Australian Driver Licence / Learners Permit
  • Current (Australian) Tertiary Student Identification Card
  • Photo identification card issued for Australian regulatory purposes (eg. Aviation/ Maritime Security identification, security industry etc).
  • Government employee ID (Australian Federal/State/Territory)
Punctuality and Refusal of Entry
  • Students are required to attend every session to meet course completion requirements
  • Students are responsible for notifying Precision Training Academy if they are unable to attend a training session for whatever reason.
  • Students are required to notify the Trainer if they are unable to attend or expect to be late arriving.
  • Any student who is more than 15 minutes late to the course start time specified will not be allowed entry into the course
  • Students arriving more than 10 minutes late from an allocated break will be refused re-entry to the course and must arrange to re-attend the entire course at full cost.

Precision Training Academy reserves the right to refuse entry or request students to leave or be removed if in breach of terms and conditions, or if being objectionable to other students for any reason. This includes but is not limited to:

  • Course dress requirement. Students are required to be neat and tidy in appearance at all times.
  • Disturbing, causing discomfort, threatening the safety and security of other students, staff, patrons, or other property of the provider of the venue.
  • If the student is under the influence of alcohol or non-prescription drugs
  • If the student is breaching the laws of the Commonwealth or State
  • If the student does not bring photographic identification to the first session of each course attended
Access, Equity and Anti-Discrimination Commitment

Precision Training Academy acknowledges its legal obligations under State and Federal equal opportunity law, including:

  • Age Discrimination Act 2004 (Cth)
  • Australian Human Rights Commission Act 1986 (Cth)
  • Racial Discrimination Act, 1975 (Cth)
  • Sex Discrimination Act, 1984 (Cth)
  • Disability Discrimination Act, 1992 (Cth)
  • Work Place Gender Equality Act 2012 (Cth)
  • Fair Work Act 2009 (Cth)
  • The Equal Opportunity Act, 1995 (Cth)

 

Pre-requisites for Completing Courses
  • Students must be a least 18 years of age to commence training and to apply for a security licence
  • Be a fit and proper person to hold the class of licence sought. You must have had NO criminal convictions in the past 10 years or NO non-convictions in the past 5 years.
  • Have Australian work rights. You must be an Australian Permanent Resident or Citizen or hold a Visa that entitles you to full work rights in Australia (persons on Student or Holiday Visa are not permitted to undergo security training).
  • You must provide 100 points of Identification on Enrolment
  • You must complete and pass a Language, Literacy and Numeracy (LLN) Test as part of the enrolment process
  • You must have read the PTA Student Information Handbook
  • A Unique Student Identifier (USI) Number must be supplied to PTA prior to us being able to issue a Nationally Recognised Qualification
Enrolment Process

The enrolment process is completed by following the steps outlined below:

 

  • Participants will be required to fill in a Precision Training Academy Student Enrolment Form when signing up to start a course. Fees are to be paid in full at the start of any new course or by alternative arrangements made only with Precision Training Academy RTO Manager
  • Students must bring at least one form of Photo Identification that will need to be sighted on Enrolment. Cancellations of fees apply in some circumstances where students fail to notify Precision Training Academy of withdrawing from a course
  • Refer to Fees and Refunds information further on and also on the Student Enrolment Form

 

Please note: The information collected on the Student Enrolment Form is used for administrative and statistical purposes and will remain confidential.

Tuition Fees and Charges

Law Enforcement and Security Training Australia trading as Precision Training Academy is a Registered Training Organisation and operates in accordance with applicable legislation and the Standards for Registered Training Organisations. Precision Training Academy is entitled to charge fees for services provided to student undertaking a course of study.  These fees are for items such as course materials, administrative support, student services and training and assessment services. We review our fees schedule regularly and endeavor to keep the cost of training down. 

How and When Do I Pay?

Fees are payable when you receive notification of enrolment. Fees must be paid in full within 5 days of receiving this notification form Precision Training Academy. We may cancel the enrolment or discontinue training if fees are not paid as required. Payment methods include direct deposit, money order or credit card via Pay Pal. Payment details are in the enrolment form.

Can I get A Refund?

Yes – If you give notice to cancel your enrolment more than 10 days proir to the commencement of a program you will be entitled to a full (100%) refund of fees paid.

 

If you give notice to cancel your enrolment less than 10 days prior to the commencement of a program you will be entitled to a 75% refund of fees paid. The amount retained (25%) by Precision Training Academy is required to cover the costs of staff and resources which will have already been committed based on your initial intention to undertake the training.

 

If you give notice to cancel your enrolment after a training program has commenced, you will not be entitled to a refund of fees. Discretion may be exercised by the Chief Executive Officer if there is extenuating or significant personal circumstance that led to your withdrawal.

 

If for any reason Precision Training Academy is unable to fulfill its service agreement with a student, Precision Training Academy must refund the student’s proportion of fees paid for services not delivered.

How Do I Get A Refund

To obtain a refund you are required to give written notice to cancel your enrolment and complete a Refund Request Form. Written notice may be in the form of an email or letter. Where refunds are approved, the refund payment will be paid via electronic funds transfer using the authorised bank account nominated by you. This payment will be made within 14 days from the time you gave written notice to cancel your enrolment.

 

Are My Fees Protected Incase I Need A Refund?

Yes – Precision Training Academy has a responsibility to protect the fees paid by students. To meet this need, Precision Training Academy will only accept an initial payment of no more than $1,500 from each student prior to the commencement of their course. The subsequent payments are based on the costs of your training and assessment which is yet to be delivered. If the cost of the course is less than $1,500.00, the full amount will be requested before the program commences.

Do I Pay GST On My Tuition Fees?

No – Training tuition fees are GST exempt under section 38-85 GSTR 2003/1 Goods and Services Tax, tax ruling. The ruling explains the supply of a course for ‘professional or trade course’ is a GST-free education course. GST does apply on the payment of some miscellaneous changes.

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